Most repairs are completed the same day or the next business day. More complex work (e.g. board-level repair) may take 2–5 business days. We confirm the exact timeline after diagnostics.

In practice, we repair all phones – screens, batteries, charging ports, and other common faults. If your model is not on our list, it is best to contact us first: we will confirm whether we can take it in and tell you the timeframe and price.

Yes. All repair work includes a warranty – typically 6 months, depending on the type of fault and parts replaced. Warranty terms are always stated on your repair order.

The price depends on your phone model and part quality. You will see the exact price in the booking form after selecting the manufacturer and model, or you can contact us. In-store diagnostics is free if you proceed with the repair.

We specialise in Apple (iPhone) and Samsung (Galaxy) devices. If you have a question about another model, send us a message and we will let you know if we can help.

We recommend booking online – it reserves a time slot and speeds up service. You can also walk in without an appointment, but wait times may be longer, especially at busy periods.

We aim not to touch your data, but in some cases (e.g. full screen replacement or board repair) a device reset may be required. We recommend backing up your phone before handing it in (iCloud, Samsung Cloud, or to a computer).

We offer the following delivery options across Lithuania: • Omniva parcel locker – €3 • LP EXPRESS parcel locker – €2 • DPD parcel locker – €2 Orders are usually shipped within 1 business day after payment is received.

Select the product you are interested in and click the "Interested" button. After receiving your enquiry, we will contact you by email or phone, confirm product availability, and provide payment details. Once payment is received, your order will be prepared and shipped via your chosen delivery method.

Initial diagnostics costs €0. We perform a quick initial inspection, assess the fault and explain the possible next steps.

Detailed diagnostics costs €20. It is used when identifying the fault requires more time, disassembly, measurements or additional checks. If the repair is completed by TrioMobile, the €20 diagnostic fee is included in the repair price.

Main board diagnostics costs €30. It is used for no-power, overheating, restart, rapid battery drain, suspected short-circuit or other board-level faults. If the main board repair is completed by TrioMobile, the €30 diagnostic fee is included in the repair price.

Yes. Diagnostics is performed first to determine the cause of the fault and whether it is related to a previous TrioMobile repair or replaced part. If the fault is related to our repair or replaced part, the diagnostics and warranty repair are free for the customer.